FAQ
Questions before you order
Here are a few details about custom work, shipping, and order help.
Custom Orders
What products can be customized?
We offer custom work on cornhole boards, drinkware, games, signs, and other products. Send us the item and your idea so we can check the options.
How do I start a custom Project?
Use our contact form. Include the item, quantity, any artwork you have, and your event date if there is one.
Do I need finished artwork?
You can start with a sketch, reference photo, logo, or description. Send what you have so we can review it.
Can you match specific colors?
Send the color reference with your request. The available finish and print options depend on the product and material.
Can you add names or personal messages?
Ask us about the item you have in mind. Include the exact wording and where you would like it placed.
Ordering, Shipping and Returns
How long does custom work take?
Timing depends on the item, quantity, and design. If you have an event date, contact us before placing your order.
What shipping options do you offer?
Enter your delivery address at checkout to see the available shipping options and cost.
Can I return a custom item?
Check our Returns & Refunds policy before ordering a custom or personalized item. Contact us if you need help understanding the options for your order.
How do I get help with an existing order?
Contact us with your order number and a short description of the issue.
Laser Engraving
Do you offer engraving?
Yes. Contact us with the item and the design you want to add.
Can you engrave something I already own?
We can review some customer-owned items. Send a photo, approximate dimensions, and the material if you know it.
What artwork file should I send?
Send the original logo or artwork file if you have it. If you only have a photo or screenshot, send that for review.